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Gateway Casino Restaurant London
- Rigorous health & safety procedures
- New reservation and virtual queue system to promote safe distancing
October 6, 2020 – Gateway Casinos & Entertainment (Gateway) is pleased to announce that it will re-open select properties in Ontario as part of the province’s Stage 3 guidelines. Beginning on Thursday, October 8, locations in Woodstock, Clinton and Hanover will re-open and all other Gateway locations – except for Casino Rama Resort – will re-open on Saturday, October 10. Under this framework, all properties will be restricted to the government mandated maximum of 50 guests, and will only include slot machines. Table games will not be operational and non-gaming amenities will be very limited.
At opening and in the coming days, we will be operating with a reservation and invitation system for our customers only. Due to the 50-customer capacity restrictions, properties will be open to invited My Club Rewards members only. Invited members will be notified by email with details on how to make reservations.
“We are excited to be able to re-open our Ontario properties and welcome back some of our team members and customers. The health and well-being of our employees and guests is our top priority,” said Tony Santo, CEO at Gateway Casinos. “We look forward to fully re-opening and welcoming more of our guests back in the future as capacities are increased and restrictions are lifted.”
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Maintaining a clean environment is a year-round priority and it is regular practice to clean all hard surfaces, such as door handles and tables. Under the current environment, Gateway is being hyper-vigilant in our cleaning protocols throughout our properties to prevent the spread of transmittable illnesses, including COVID-19.
Gateway has implemented a new reservation and virtual queue system that will allow guests to book their play time online, check-in upon arrival and safely wait in their vehicles until we are ready for their entry. “This system will allow our staff to properly prepare the gaming floor for our guests, and ensure there is no congestion at the entrance as they wait to enter,” said Santo. “Things may look and feel a little different around the property, but we remain committed to making your visit enjoyable.”
For more information on the Company’s health and safety protocols, click here.
Property | Re-Opening Date | Hours of Operation |
Playtime Hanover | October 8 | 9:00am – 1:00am |
Gateway Casinos Woodstock | October 8 | 9:00am – 1:00am |
Gateway Casinos Clinton | October 8 | 9:00am – 1:00am |
Cascades Casino Chatham | October 8 | 10:00am – 2:00am |
Starlight Point Edward | October 10 | 10:00am – 2:00am |
Gateway Casinos Sarnia | October 10 | 9:00am – 1:00am |
Gateway Casinos London | October 10 | 8:00am – Midnight |
Gateway Casinos Sudbury | October 10 | 10:00am – 2:00am |
Gateway Casinos Sault Ste Marie | October 10 | 9:00am – 1:00am |
Gateway Casinos Thunder Bay | October 10 | 9:00am – 1:00am |
Gateway Casinos Innisfil | October 10 | 10:00am – 2:00am |
Casino Rama Resort | CLOSED |
For re-opening information including details on all amenities and opening hours, please visit the individual property website or follow them on social media.
Media Contact:
Gateway Casinos & Entertainment:
Rob Mitchell
Director, Communications & Public Affairs
226-235-6548
Crown Casino Restaurant
About Gateway Casinos & Entertainment Limited
Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada with 26 gaming properties in British Columbia and Ontario and two additional properties in Edmonton, Alberta. Across its entire portfolio, Gateway currently employs over 8,000 people and features approximately 421 table games (including 48 poker tables), 14,162 slots, 82 food and beverage outlets and 561 hotel rooms. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway’s proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In 2017, Gateway celebrated 25 years in the business ofgaming and entertainment in Canada. Additional information is available at www.gatewaycasinos.com.* All figures as at February 13, 2020
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Despite casinos being included in Stage 3 of the province’s reopening plan, Gateway Casinos London won’t be opening its doors Monday.
Rob Mitchell, director of communications and public affairs with Gateway Casinos & Entertainment Ltd., confirmed in an email that they currently have no set time for reopening any Gateway locations.
On Monday, Premier Doug Ford unveiled plans for Stage 3, which would see gathering limits increase to 50 people indoors and 100 people outdoors starting this Friday.
Read more:
Ontario reopening Stage 3: Gathering limit increasing as indoor dining, gyms permitted to reopen
Under Phase 3 of Ontario’s reopening plan, casinos will be allowed to reopen with some restrictions. Both table games and buffets will not be permitted.
“We have developed extensive health and safety plans for each site, which includes two metres physical distancing, rigorous cleaning and sanitation measures and the mandatory use of masks or face coverings for all individuals entering our gaming sites,” Mitchell said in an email.
Before the casino can reopen, Mitchell said the plans need to be independently reviewed by a health and safety expert and submitted to the regulator, the Alcohol and Gaming Commission of Ontario (AGCO).
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“We’re moving forward as a province, but we can’t stop. We won’t stop until we get every person in Ontario — until we get every worker in Ontario back to work and back on their feet. But today’s news is an important step forward,” Premier Doug Ford said during the announcement Monday.
Ford said the government will provide an update every Monday on regional reopenings.
Also reopening in Stage 3 are gyms, movie theatres, and playgrounds. Restaurants and bars are also allowed to open up inside in addition to the patios they were allowed to open in Stage 2.
Attractions like galleries, zoos, museums, performing arts venues will be able to reopen — again, with public health measures in place.
— With files from Ryan Rocca, Global News
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